Shipping Policy

Thank you for visiting and shopping at Pure Zulu. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders will take 3-5 business days to be processed . If you accidentally entered the wrong shipping address, contact us for a change of address. Pure Zulu is not reponsible for any lost items due to a wrong shipping address. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
USPS3-5 business days 
   

 * Delays may occur due to COVID-19. Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Pure Zulu ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Pure Zulu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Pure Zulu is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

CONTACT

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Monday – Friday: 9:00 AM to 5:30 PM PST 

Sunday: Closed

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Terms & Conditions
**PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY SUBMITTING INFORMATION THROUGH THIS FORM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS**

**1. Introduction**
By using the form on Pure Zulu, operated by Pure Zulu, you agree to these Terms and Conditions. Please read them carefully before submitting your information.

**2. Use of Information**
a. The information you provide through this form will be used in accordance with our Privacy Policy.
b. You agree to provide accurate and current information about yourself as prompted by the form.

**3. Prohibited Conduct**
You agree not to use the form for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.

**4. Data Security**
Pure Zulu takes reasonable measures to protect the security of the information submitted through this form. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

**5. Disclaimer**
All information provided through this form is provided "as is" and "as available" without any warranty of any kind, either express or implied.

**6. Limitation of Liability**
Pure Zulu shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use the information provided through this form.

**7. Changes to Terms**
Pure Zulu reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms at any time. It is your responsibility to check these Terms periodically for changes.

**8. Governing Law**
These Terms shall be governed and construed in accordance with the laws of USA without regard to its conflict of law provisions.

**9. Contact Information**
For any questions regarding these Terms, please contact [email protected] or (323) 815-1540.

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